E&O Insurance Tip: Be Careful What You Say

You want your website to look great. And when you hire a designer who knows how to do that, they usually aren’t that familiar with your particular industry. And it’s that lack of knowledge that may unintentionally weaken your E&O defense if someone files a claim against you. Statements and promises made in the information on your website – if not accurate or if they over-promise – can be used by plaintiffs’ attorneys to increase the company’s duty of care to their customers.

The professionals who usually require E&O insurance are doctors, lawyers, accountants, architects, and engineers. But there are additional fields that also need it too like advertising agencies, real estate agents, commercial printers, web hosting companies, wedding planners and even insurance agencies. If you are in the business of providing a service to your client for a fee, you have an E&O exposure.

The bottom line is do not over-promise on your website, especially if your website professes that you are an “expert in your field” or “provide tailored packages for each of your customers” – your duty of care may now be higher than you think.

To learn more about protecting your business from E&O exposure, contact us to find out what Professional Liability packages may be right for you.