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Joanne Steele, CISR

Lancaster Insurance Agent Joanne Bury

Personal Lines Customer Service Agent


Joanne joined Martin Insurance in 2009 as the receptionist providing administrative support to the Personal Lines Team. By September of the following year, she was promoted to Personal Lines Customer Service Representative and Agent. She processes endorsements, claims, re-quoting, payments and answers clients’ insurance questions.

Joanne is an insurance agent with a strong work ethic and says her greatest joy is building strong, trust-based relationships with her clients.

When she’s not at work, Joanne can be found watching her daughter in All-Star Cheerleading and missing her son who is off at college. She also enjoys going to the beach, vacationing in new places, attending live concerts, going to Hershey Park, putting together puzzles, eating chocolate, and spending time with her family. Joanne is also an avid supporter of the Multiple Sclerosis Society in fighting to help find a cure.