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Joanne Steele

Lancaster Insurance Agent Joanne Bury

Personal Lines Customer Service Agent



Joanne joined Martin Insurance in 2009 as the receptionist providing administrative support to the Personal Lines Team. By September of the following year, she was promoted to Personal Lines Customer Service Representative and Agent. She processes endorsements, claims, re-quoting, payments and answers clients’ insurance questions.

Joanne is an insurance agent with a strong work ethic and says her greatest joy is building strong, trust-based relationships with her clients.

When she’s not at work, Joanne can be found at her son’s soccer events, cheering him on – or watching her daughter in youth cheerleading. She also enjoys dining out, going to the beach, attending Hershey Bears hockey games, eating chocolate and spending time with her family. Joanne is also an avid supporter of the Multiple Sclerosis Society in fighting to help find a cure.