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Sara Johnstone, CISR

Lancaster Insurance Agent Sara Johnstone

Personal Lines Team Leader & Customer Service Agent



Sara Johnstone joined Martin Insurance Agency in January of 2013. She manages the personal lines customer service team in addition to being an agent. She oversees the everyday operations in the personal lines team and and processes endorsements, claims, provides re-quoting, taking payments and answering client insurance questions. Sara is a marvelous team leader who leads by example. And as an agent, she genuinely enjoys her clients and they enjoy the top-notch service she provides. She has over 19 years of experience in the insurance industry and recently achieved her CISR (Certified Insurance Service Representative) designation.

Originally from Pen Argyl, Pennsylvania, Sara moved to the Lancaster area in 2006. She says that the most enjoyable part of working in insurance is meeting new people and developing relationships with her customers. In her spare time, Sara enjoys spending time with her husband and 2 children as well as cooking and baking.